1. Agreement to Terms

By accessing or using this website, mobile application, or other websites that display these Terms and Conditions (collectively, the “Website”), you ("User," "you," or "your") agree to be bound by these Terms and Conditions (“Agreement”). This Website is operated by Contractor Level Up LLC ("Contractor Level Up," "we," or "us"). This Agreement forms a binding legal contract between you and Contractor Level Up.YOUR USE OF THIS WEBSITE IS SUBJECT TO A MANDATORY ARBITRATION PROVISION AND CLASS ACTION WAIVER. PLEASE REVIEW THE SECTION TITLED "Dispute Resolution by Binding Arbitration and Class Action Waiver."

2. Services

The Website provides the opportunity to request services ("Services") offered by Contractor Level Up and third-party service providers ("Service Providers"). By submitting a request ("Request"), you agree we may share your information with Service Providers.We do not guarantee that every Request will receive a response, or that any Service Provider will meet your requirements. Contractor Level Up is not responsible for any Service Provider’s acts, omissions, or service quality. You are responsible for conducting your own due diligence.

3. General Restrictions

You represent that you are at least 18 years old and authorized to enter into this Agreement. You agree not to use the Website for any unlawful purpose or to infringe Contractor Level Up's rights. Unauthorized data scraping, reproduction, or dissemination of Website content is prohibited.

4. Customer Responsibilities and Compliance with Laws

Contractor Level Up LLC will configure and set up the Client's marketing and email systems in accordance with general industry compliance best practices, including practices designed to comply with the CAN-SPAM Act of 2003 and other applicable marketing laws. However, the Client is solely responsible for the ongoing compliance of all marketing communications and outreach activities with the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), and any other applicable federal, state, or local laws and regulations. Contractor Level Up does not guarantee legal compliance after setup and is not liable for any fines, claims, damages, or penalties arising from the Client's communications, marketing practices, or use of the services provided. The Client agrees to indemnify, defend, and hold harmless Contractor Level Up LLC, its officers, directors, employees, and agents from and against any and all claims, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from the Client’s use of the services or violation of applicable marketing laws.

5. Privacy and Communications

By using the Website, you consent to our Privacy Policy. By submitting contact information, you consent to receive marketing communications through various channels (phone, text, email) from Contractor Level Up, advertising partners, and Service Providers. Consent is not required for any purchase.

6. Refund Policy

Refunds are governed by the following:

Client must respond to any lead or estimate request within 48 business hours. Client must continue responding for at least 6 to 12 consecutive weeks.Contractor Level Up must be allowed to adjust the system settings if needed. If after 12 consecutive weeks no 5 estimate requests are delivered, a refund will be issued. Cancellation requests must be made formally through a cancellation form. Cancelling before the 12-week period voids any refund eligibility. Failure to make payment on time voids the guarantee and eligibility for a refund. Failure to comply with these conditions voids eligibility for a refund.

7. LLC Formation and Related Services

Contractor Level Up offers services related to forming Limited Liability Companies (LLCs), including document filing and EIN applications. Contractor Level Up is not a law firm and does not offer legal advice. All information provided by you is assumed accurate, and Contractor Level Up is not liable for errors resulting from inaccurate client information.

8. Third-Party Links and Services

Contractor Level Up is not responsible for external websites, resources, or service providers linked through the Website. Any dealings with third parties are solely between you and the third party.

9. Termination

We may terminate or suspend your access to the Website or Services at any time, for any reason or no reason, without notice.

10. Disclaimer of Warranties

THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. CONTRACTOR LEVEL UP DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE. WE DO NOT GUARANTEE ACCURACY OR AVAILABILITY.

11. Limitation of Liability

Contractor Level Up shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the Website or Services. Our maximum liability is limited to the amount you paid for the Services.

12. Indemnification

You agree to indemnify, defend, and hold harmless Contractor Level Up, its officers, directors, employees, and agents from any claims, liabilities, damages, costs, or expenses arising out of your use of the Website, your violation of laws, or breach of this Agreement.

13. Dispute Resolution by Binding Arbitration and Class Action Waiver

All disputes arising from your use of the Website or Services shall be resolved individually through binding arbitration in Florida. You waive any right to participate in a class action lawsuit.

14. Governing Law

This Agreement shall be governed by the laws of the State of Florida, without regard to conflicts of law principles.

15. Modifications to Terms

Contractor Level Up reserves the right to modify these Terms and Conditions at any time. Updated versions will be posted on the Website with a new Effective Date. Your continued use of the Website after any such changes constitutes your acceptance of the revised Terms.

16. Entire Agreement

This Agreement, including our Privacy Policy, constitutes the entire understanding between you and Contractor Level Up and supersedes all prior agreements.

This version of the Terms and Conditions supersedes all prior versions.

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