Privacy Policy

Last Updated April 29, 2025

1. Website Owner

Contractor Level Up LLC ("Contractor Level Up") is the owner of this website ("Contractor Level Up Website"). Contractor Level Up can be contacted by email at [email protected] or by phone at 888-557-2823. This privacy notice discloses Contractor Level Up's information practices for this Website, including the type of personally identifiable information collected, how the information is used, and with whom the information is shared.

2. Acceptance of Policy

By visiting the Contractor Level Up Website, you agree to this Privacy Policy, our Terms of Use, and the collection of certain personal information as described herein.

3. Information Collection

3.1 Website Visits

We collect certain information automatically, including domain names and aggregate usage data.

3.2 Website Transactions

We collect personal information, including name, mailing address, email address, and payment information, when processing orders or providing services.

3.3 Identifying Information

Personal information required for account setup may include legal name, postal address, email address, screen name, password, telephone number, and credit card number.

3.4 Service Quality Monitoring

We may monitor and record phone calls for quality assurance and staff training.

3.5 Children’s Information

We do not knowingly collect information from children under 18. Any such data will be deleted upon parental request.

3.6 Lost or Stolen Information

If your password is lost or stolen, contact us immediately to update your information.

4. Uses of Information

4.1 Limited Uses

Personal information is used for statistical analysis, product development, content improvement, and service delivery.

4.2 Marketing Uses

Information may be used for marketing by Contractor Level Up or trusted third parties. Customers may opt out of marketing uses.

4.3 Stored Information

We store customer information to support transactions and customer service. Retention of data is for as long as necessary to fulfill the purposes described or to comply with legal obligations.

4.4 Online Advertising

Anonymous aggregate data may be used for advertising analysis. Customers may opt out.

5. Disclosure of Information

5.1 Within Corporate Organization

We may share information within Contractor Level Up's corporate group, including internationally.

5.2 Mergers and Acquisitions

Customer information may be transferred during mergers, acquisitions, or sales of business assets.

5.3 Agents

Third-party service providers may access necessary personal information but are contractually restricted from using it otherwise.

5.4 Affiliated Businesses

Transactions with affiliated businesses may involve the sharing of necessary customer information.

5.5 Marketing Analysis

Aggregate, non-identifiable information may be shared with third parties for marketing analysis.

5.6 Disclosure to Governmental Authorities

We may disclose personal information to comply with legal obligations, enforce policies, and protect rights.

6. Use of Computer Tracking Technologies

6.1 Cookies

We use cookies to enhance user experience. Users may adjust their browser settings to manage cookies.

6.2 Web Beacons

We may use web beacons for site analytics; disabling cookies will prevent association with identifiable information.

6.3 Clickstream Data

We may collect clickstream data for internal analysis and business decision-making.

7. Information Security

We employ physical, electronic, and managerial measures to protect personal data. However, we cannot guarantee absolute security.

8. Your Rights

8.1 Opt-Out Rights

Customers can opt out of data collection, marketing communications, or third-party sharing at any time by contacting [email protected].

8.2 Access and Corrections

Upon request, we will provide a reasonable description of personally identifiable information maintained. Customers may request corrections or updates to their data.

9. International Users

Our services are intended for use in the United States. If you access this Website from outside the U.S., you consent to the transfer of your information to the United States.

10. Data Retention Policy

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, and to resolve disputes.

11. California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to request access to and deletion of your personal information. Please contact us at [email protected] to exercise these rights.

12. Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Notice of material changes will be posted on the Website prior to the change becoming effective.

13. Accountability

If you have questions or complaints regarding this Privacy Policy, please contact Contractor Level Up at [email protected].

This version of the Privacy Policy supersedes all prior versions.